To enhance your Agent’s knowledge, you can upload the following document types:
- TXT
- PPTX
For best results, use documents that contain clear, well-structured text, such as:
- Articles
- FAQ documents
- Informational guides or manuals
Upload limits:
- You can upload up to 5 documents
- Each document can contain up to 500,000 characters of text
This allows your Agent to respond more accurately and provide detailed, informed answers based on the content you provide.
Read more about building an effective knowledge base here.