D-ID visual agents are autonomous, interactive AI assistants designed to engage users through face-to-face video conversations. They can answer questions, explain products, onboard customers, or guide users — all while appearing as a realistic avatar that speaks naturally.
Agents use natural language processing (NLP), generative AI, and retrieval-augmented generation (RAG) to understand voice or text input and respond accurately using the knowledge you upload (PDF, TXT, PPTX).
You don’t need any coding experience to create an Agent. Just:
- Choose an avatar and voice
- Define the Agent’s role and personality
- Upload supporting documents to create a knowledge base
- Set custom welcome messages and starter questions
Agents can be embedded on websites or shared via a link, making them powerful tools for customer service, marketing, education, and more.
Creating an agent is as easy as selecting a role, giving the agent instructions and uploading additional knowledge.